Live Call Answering
Need your telephone calls answered by someone else? We have operators waiting to take your calls, 24x7 every day of the year.
Why Choose Live Call Answering
Dedicated Telephone Number
Your service will have its own dedicated telephone number for incoming calls.
Overflow Answer Point
Be used as an answer point or overflow answer point for your 1300 or 1800 number.
Custom Greetings
Each call will be answered using your pre-defined greeting.
SMS Notifications
Receive an SMS with the message details from each caller.
Email Notifications
Receive an email with the message details from each caller.
Detailed Reporting
Detailed reporting information including caller ID information so you can track your calls.
Online Control Panel
An online control panel which allows you to make changes in real-time, any time.
No Contracts
No lock-in contracts. Just simple, flexible month-to-month service.
Ready to get started?
Get StartedSimple Telecom has built a fantastic Australian call center to handle your business calls for as low as $10 per month. For over 7 years, Simple Telecom has been bringing fantastic features with great pricing to the call answering market and would be happy to provide your service today.
How Live Call Answering Works
The Live Call Answering service that Simple Telecom supplies to your business includes a dedicated telephone number that can be used as a primary answer point or as an overflow answer point for your 1300 or 1800 number.
Each call is answered using your pre-defined greeting, for example: "Thanks for calling XYZ Company, this is 'Steve', how can I help you?" Our operators take down the name, number and brief message, then send you both an SMS and email with the message details.
Affordable Pricing
We offer a range of plans to suit businesses of all sizes. Whether you need casual overflow answering or a full-service receptionist solution, we have a plan that fits.
For full pricing information, see our Live Call Answering Pricing page.
Key Features
- Dedicated Number — Your service includes its own dedicated telephone number.
- Overflow Routing — Use as an overflow answer point for your 1300 or 1800 number.
- Custom Greetings — Set your own pre-defined greeting for every call.
- SMS & Email Notifications — Get message details sent straight to your phone and inbox.
- Detailed Reporting — Access caller ID information and detailed call reporting.
- Online Control Panel — Make real-time changes to your service through the customer console.
- 24/7 Coverage — Operators are standing by to take your calls every day of the year.
Ready to Go?
Getting started is easy. Simply sign up through our online console and we will set everything up for you.